After we have received your call and set up a pick-up date we will mail or Email you your payment information. If mailed you will receive a post card to keep for your records. It lists your level of service, price, and account number. We will start your service immediately but will take no more than 2 cans of rubbish before we have received your first payment. Your first payment will cover your first 2 months of service, after that monthly payments will be due. All payments are due the 1st of the month and after the 15th will be considered late. After the 15th a $1.00 fee will be added.
Q: How does a holiday affect my service?
A: Holidays that fall on Monday- Friday, on or before your scheduled pick-up day, will delay service for that week only by 1 day. (See Home page for holiday list) Example: My pickup day is Tuesday- if the holiday is on Monday or Tuesday then my service is delayed one day. If the holiday is on a Wednesday- Friday than I have regular service.
Q: How do I make my payment?
A: Payment can be made by check or money order, through your personal bill pay or with credit card. Credit card payments can be made here on our web page. A $1.00 convenience fee will be added if you call in to make a payment. Please do not place payment with rubbish. Do not put payment in our personal mail box, please use our drop box.
Q: Do I have to put my trash in a can?
A: No, one 30 gallon trash bag or three 13 gallon bags are the same as a can.
Q: What time should I put my rubbish out for pick up?
A: Please have rubbish at curb by 4:00 am to guarantee pick up.
Q: Do I own my 95 gallon cart that I receive from Conrad's Disposal?
A: No, you are leasing the cart.
Q: When will I receive my 95 gallon cart?
A: We will send you a card that needs to be signed and returned with your first 2 months payment before we will deliver your cart. In the mean time we will still start your service picking up only a maximum of 2 cans of rubbish.
Q: Can I pay more than one month at a time?
A: Yes, you can pay as far in advance as you like. There is a discount for paying 6 months or a year in advance. The following chart reflects these charges. Monthly
3 Months 6 Months 12 Months
1 Can $17.00 $51.00 $99.00 $198.00
2 Cans $19.00 $57.00 $111.00 $222.00
3 Cans $20.00 $60.00 $117.00 $234.00
4-6 Cans $22.00 $66.00 $129.00 $258.00
1 Cart $23.50 $70.50 $138.00 $276.00
2 Carts $28.50 $85.50 $168.00 $336.00
Q: Can I share service with my neighbor?
A: No, our policy is one household per account.
Q: What can't I throw away?
A: We cannot take, tires, liquid paint, or chemicals. Call us about how to throw away TV's and computer's.
Q: Why aren't they dumping my recycle cart?
A: Your recycle cart is for recyclables not trash.
Q: I forgot to put out my trash last night, will they come back and get it if we pay additional?
A: No, unfortunately being a small company our trucks are only in each area of service once a week. We will know that you didn't have your trash at the curb and the guys will be expecting a larger pick up the following week