Getting Started

                                     330-947-3465    1866-819-4238

After we have received your call and set up a pick-up date we will mail or Email you your payment information. If mailed you will receive a post card to keep for your records. It lists your level of service, price, and account number.  We will start your service immediately but will take no more than 2 cans of rubbish before we have received your first payment. Your first payment will cover your first 2 months of service, after that monthly payments will be due. All payments are due the 1st of the month and after the 15th will be considered late. After the 15th a $1.00 fee will be added.

Q:   How does a holiday affect my service?

A: Holidays that fall on Monday- Friday, on or before your scheduled pick-up day, will delay service for that week only by 1 day. (See Home page for holiday list) Example: My pickup day is Tuesday- if the holiday is on Monday or Tuesday then my service is delayed one day. If the holiday is on a Wednesday- Friday than I have regular service.

Q: How do I make my payment?

A: Payment can be made by check or money order, through your personal bill pay or with credit card.  Credit card payments can be made here on our web page.  A $1.00 convenience fee will be added if you call in to make a payment.    Please do not place payment with rubbish. Do not put payment in our personal mail box, please use our drop box.

Q: Do I have to put my trash in a can?

A: No, one 30 gallon trash bag or three 13 gallon bags are the same as a can.

Q: What time should I put my rubbish out for pick up?

A:  Please have rubbish at curb by 4:00 am to guarantee pick up.

Q: Do I own my 95 gallon cart that I receive from Conrad's Disposal?

A: No, you are leasing the cart.

Q: When will I receive my 95 gallon cart?

A: We will send you a card that needs to be signed and returned with your first 2 months payment before we will deliver your cart. In the mean time we will still start your service  picking up only a maximum of 2 cans of rubbish.

Q: Can I pay more than one month at a time?

A: Yes, you can pay as far in advance as you like.  There is a discount for paying 6 months or a year in advance.  The following chart reflects these charges.                                Monthly                                                    

                                       3 Months    6 Months      12 Months      

  1 Can        $17.00         $51.00         $99.00           $198.00      

  2 Cans      $19.00         $57.00         $111.00         $222.00        

  3 Cans      $20.00         $60.00          $117.00        $234.00    

  4-6 Cans   $22.00         $66.00          $129.00        $258.00       

  1 Cart        $23.50         $70.50          $138.00        $276.00         

  2 Carts       $28.50        $85.50          $168.00        $336.00       

Q: Can I share service with my neighbor?

A: No, our policy is one household per account.

Q: What can't I throw away?

A: We cannot take, tires, liquid paint, or chemicals. Call us about how to throw away TV's and computer's.

Q: Why aren't they dumping my recycle cart?

 A:  Your recycle cart is for recyclables not trash. 

Q: I forgot to put out my trash last night, will they come back and get it if we pay additional?

A: No, unfortunately being a small company our trucks are only in each area of service once a week. We will know that you didn't have your trash at the curb and the guys will be expecting a larger pick up the following week